EazyMarket Support Policy

EazyMarket - Support Policy

Support Policy

At EazyMarket, we strive to provide excellent support to our buyers and sellers. This Support Policy explains how to get assistance and the standards you can expect from us.

1. Support Channels

  • Email Support: support@eazymarket.co
  • Phone Support: [Insert Phone Number]
  • Live Chat: Available on the website during business hours

2. Response Times

Our support team aims to respond to all inquiries within 24 hours on business days. For urgent issues, please indicate the priority in your message.

3. Common Support Issues

  • Order inquiries and tracking
  • Payment issues and refunds
  • Account management and security
  • Product returns and exchanges

4. Seller Support

Sellers can contact the dedicated Seller Support team for assistance with product listings, order fulfillment, and account issues.

5. Feedback

We welcome feedback to improve our services. Please send suggestions or complaints to hello@eazymarket.co.

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